Web Support and Help - Customer Satisfaction Survey

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Website Navigator: Web Support and Help » Extras » Surveys » Customer Satisfaction Survey

Please take a brief moment to fill out our customer satisfaction survey. Exceptional customer service is our highest priority.

All responses on this survey will be sent directly to management and kept confidential, so please answer all questions honestly.

Customer Satisfaction Survey

Your name:

In order to address any issues and improve our service, we may need to contact you.

If you include your contact information, we can properly handle your response.

Your email address:

(not required)

Your phone number:

(not required)

If you contact us for your business or organization, please include your employer's name:

(not required)

How often do you contact our company for technical assistance?

Once a year
A few times a year
Almost monthly
Almost weekly
Almost daily
Unsure

Based on your overall experience with our service in the past year, how would you rate it?

Always high quality
Usually high quality
Average quality
Below average quality
Poor quality

Would you refer our products or services to a friend or business associate?

Yes
Maybe
No

What is your opinion of the knowledge of our staff?

Very knowledgeable
Average
Not knowledgeable
Varies by issue/person

Comments:

What is your opinion of the attitude and friendliness of our staff?

Very polite and friendly
Average
Not polite or friendly
Varies by issue/person

Comments:

Would you like contacted for more information about any products or services we offer?

No
Yes (choose below)

Backup Solutions - Internet Data Storage - Offsite Backups
Website Development
Security Camera Systems - Video Surveillance
Phone Systems
MSP (Managed Services Provider)
Video Conferencing
Computers or Laptops
Network Consulting - Servers – Cabling
Internet Services - Connectivity
Court Software Solutions
Law Enforcement Software Solutions
Utility Billing – Meter Reading Software
Bill Card Printing
Cash Drawer - Cash Receipting Software
On-line Payments – Credit Card Processing
Accounting - Payroll Software
User Group Meetings/Training